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Select One
Johannesburg, Gauteng
These jobs were popular with other job seekers Select One Support Engineer - Cape Town / Johannesburg JHB - Northern Suburbs Permanent Full Time Published: 6 days ago Non EE/AA Reference: JHB000320-JG-2 A world-class identity platform provider using multi modal biometrics to enable individuals and businesses to interact conveni
Job Source: Select OnePlanet10
Johannesburg
We are recruiting a QA Engineer based in Johannesburg and Cape Town. The incumbent will need to conduct the relevant root cause analysis and collaborate with QA Analysts and Software Developers to develop solutions suitable for the Client. BS/MS degree in Computer Science, Engineering or a related subject. Automation, Performance, Cloud, Testing ce
Job Source: Planet10Planet10
Johannesburg
We are currently looking for a Payment Quality Engineer for a client based in Johannesburg and Cape Town. Â Bachelor's degree in Computer Science, Engineering, or a related field. Certification in quality assurance or software testing (e.g., ISTQB). Knowledge of security testing principles. Familiarity with testing mobile applications and web servi
Job Source: Planet10Redheads Engineering Solutions
Johannesburg, Gauteng
These jobs were popular with other job seekers Redheads Engineering Solutions is seeking a dynamic Project Manager/Project Engineer for a prominent client in the construction sector. Location: Cape Town & Johannesburg. Duties & Responsibilities Key Responsibilities: In this role, you will oversee and efficiently utilise resources for variou
Job Source: Redheads Engineering SolutionsThe Wright Recruitment
Johannesburg, Gauteng
These jobs were popular with other job seekers an international Chinese construction machinery and agricultural machinery manufacturer. Its headquarters are in the Changsha, Hunan, China. China's largest and world's fifth largest construction machinery enterprise. this is for their jhb and cpt SA Office Duties & Responsibilities JNR / SNR SALE
Job Source: The Wright RecruitmentJob Link Placement
Johannesburg, Gauteng
These jobs were popular with other job seekers Furniture Force (Pty) Ltd T/A Decofurn Furniture Furniture Force (Pty) Ltd T/A Decofurn Furniture A National market leader selling Glassware / Cutlery / Crockery / Equipment to the hospitality trade. Candidate can be based in either Cape Town or Johannesburg. Must have all own hardware and
Job Source: Job Link PlacementXcede Group
Johannesburg, Gauteng
These jobs were popular with other job seekers Xcede Group MS Dynamics - Business Central - Technical Architect Johannesburg, Cape Town, Durban Permanent Full Time Published: 2 hours ago EE/AA Xcede Duties & Responsibilities We have a current opportunity for a MS Dynamics - Business Central - Technical Architect on a permanent
Job Source: Xcede GroupMsa, The Safety Company
Johannesburg, Gauteng
Overview Safety io revolutionize cloud based/Io T solutions for the live monitoring of workforces in hazardous areas; fleet management for market and industry leading MSA safety products; on-scene monitoring for the global fire service; and many other compelling products and services. Our suite of applications are used and loved by thousands and ou
Job Source: Msa, The Safety CompanyJohannesburg
R Market related
The role will involve building, maintaining and troubleshooting their rapidly expanding core and client infrastructure. It will also invole operating as a part of a talented team of technologists that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
Duties will include but not be limited to:
Pro-active monitoring of all internal systems and products
Create meaningful knowledge base articles on ticket resolution to enable helpdesk and others to quickly resolve repeat topics
Administration of support desk and collaboration with other support staff
Administration of CRM and other internal systems
Participate in the design of information and operational support systems and processes
Directly participate in the support queue for tickets and/or be an escalation point for peers working at the support desk
Maintain all contractual SLAs
Ensure resolution and RCA's of all assigned support tickets in accordance with customer SLAs
Administer and assist with all general internal IT user support and administration
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Liaise with vendors and other IT personnel for problem resolution
Collaborate with client/partner/vendor development teams for the maintenance of custom-built or client-specific applications
Assist where needed in the product development life cycle
Requirements:
Tertiary qualification in Information Technology eg. BS/MS degree in Computer Science, Engineering or a related subject would be advantageous
Working history with Azure based environments
Minimum of 5 years related experience
Knowledge of cloud technologies, operating systems, databases and integration methodologies
Experience working with Azure specifically for general IT support, user account management, role and rights management and ability to troubleshoot internal IT tickets
Demonstrate general IT experience from networking, desktop support, environment maintenance, policy, and ISO compliance as well as databases
Some development experience or ability to read/interpret code would be an added advantage
Strong aptitude for log reading, Azure reporting and logging management and trend analysis
Proven history with pro-active support and triage. Ability to take a problem ticket, investigate, replicate, resolve or define well enough to assist developers to resolve
Eagerness to constantly learn or become competent on new Technology platforms, internal systems and collaborate on ways to better support the ever-evolving business
Understand that the role requires ownership from logging to resolution of problem and engagement with other team members are for software bugs or escalations
Support Engineer - Cape Town / Johannesburg jobs in Johannesburg
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