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Smollan jobs in durban – customer service consultant

, Gauteng

R 300000 ZA Per annum

Job Description:

Provide feedback (within 48hrs) to customers from the client pertaining to queries referred to the client from the call centre

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Job Responsibilities:

Follow instructions from the client on how to address the complaint or answer the escalated enquiry.

Ensure excellent customer service on behalf of the client

Provide feedback to clients pertaining to manufacturing and or stock holding problems (complaints) reported by consumers

Job Requirements:

Ability to work under pressureb

Brand development

Customer service skills

Listening skills

Self-motivated

1 – 2 years call centre experience preferable/ Customer service experience/Administrative experience

Grade 12

Conflict resolution skills

Attention to detail

Job Details:

Company: Smollan

Vacancy Type: Full Time

Job Location: Gauteng

Application Deadline: N/A

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Smollan jobs in durban – customer service consultant jobs in , Gauteng

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