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These jobs were popular with other job seekers A fast-growing Accounting firm in Sandton is looking for a highly skilled and dedicated Account Manager who excels in maintaining accurate client accounting records, ensuring compliance with financial regulations, and building strong client relationships. Job Description Maintain accurate and high-qual
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The Account Managers role is to oversee a portfolio of assigned customers and ensure the customers needs are met timeously, develop new business from existing clients, manage expectations, and actively seek new sales opportunities.
Responsibilities:
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Coordinate with various teams so t
City Of Johannesburg Metropolitan Municipality, Gauteng
Ending Soon
About our client:
One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.
About the role:
The Account Manager will build and grow the client
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Job Source: Mirror Images
Account manager
Johannesburg, Gauteng
R 300000 ZA Per annum
As an Account Manager, you will be responsiblefor the management of a client account and primary project owner on theaccount. This could range from asingle large account to multiple medium sized accounts. An account comprises of multiple projects, thisaccount is also a Key Client (KC) of Superunionn Africa. Depending on the account, you will bereporting directly into the Client Service Director and/or Business Unit Director. Key responsibilities &accountabilities■ Secondary owner of the client relationship at the account level –Marketing Manager (MM) and Brand Manager level■ Effectively handle most aspects of client communications at a MM and BMlevel■ Building, strengthening and growing the relationship between the agencyand client (middle management)■ Managing the project team (account support, strategy and creative) andworkflow■ Meeting overall profit margins, targets and farming targets assigned tothe account■ Oversight, reporting and quality control of each project for thisaccount■ Develop and implement approach and process (in support of the overallcompany process)■ Identify, interview and recruit candidates for the group account■ Support direct line manager in recruitment activities (identify andinitial interviews only)■ Implement internal processes to improve efficiency on each project■ Weekly forecast on finances, people and farming potential within eachactive project■ Actively implement agency standards, directives and process in day today activities■ Drive the development of case studies and PR material for each bigproject, driving agency equity and credentials for the agency within eachproject■ Learning and applying theories/ methodology within your day to dayactivities■ Reading, following and research of relevant content to grow your ownknowledge on each project■ Supports the Client Service Director and/ or Business Unit Director indeveloping and implementing process and systems■Ability to scopeand negotiate fees on the account with the support of the Client Service Director and/ or Business Unit Director■Development of KCplans and quarterly forecast support Role specific professionaland technical skills■ Very good writing and delivery skills relating to internal and externalcommunication■ Solid presentation skills at a MM and BM level■ Ability to manage a large client with multiple projects■ Excellent time management and organizational skills■ Excellent interpersonal skills■ Good business writing capability■ Excellent understanding of strategic and creative brand content■ Solid understanding of global and local business operations andreporting pertaining to the agency■ Good understanding of local reporting, directives and approaches withinour business■ Excellent understanding and experience in design, strategy andproduction process■ Fully conversant with Microsoft (Power Point, Word, Excel) and Traffic Live Job Behaviours These arethe behaviours expected for this role:■ Leadingfrom the front: Championpositive change by creating a sense of direction and purpose at a projectlevel. Encouraging a sense of mutualresponsibility and encouraging high performance and delivery.■ Teamplayer: Passion for meeting objectives together.■ Accuracy: Attention to detail and a passion for reporting.■ Showinginterest: Express interest in your project team’sensuring that you understand personal diversity, strengths and weaknesses.■ Beingagile: Being able to adapt your approach to projects toensure we deliver within client expectations.■ Continuallylearning: Keep learning anddeveloping new skills and trends by participate in professional seminars,reading relevant research and insights, doing own desktop research.■ Effectivecommunication: Persuade and influence others using logic andreason. Negotiation your way to find andexpress solutions for broad and complex issues.■ Clientcentric views: Ensuring that all decisions and executionsare based around building a lasting partnership with the client and takingpersonal responsibility for improving and correcting customer service problemsand eliminate underlying problems. Takeextraordinary steps to retain and grow these relationships.■ Collaborating: Develop a relationship with key stakeholders(Client Service Director and Exco) to achieve common goals for the agency(policy, process, methodology, targets). Being resilient: Prevail in all circumstances and being able to make important decisionsand the confidence to see these through.