Property Finance Consultant --- JHB Central
Johannesburg Central
Job Purpose:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Source potential clients
1. Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship
building.
2. Using proven and measurable reactive methods:
3. (1) Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate
presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
1. Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to
their responses
2. Pre-qualify the potential client through understanding their background situation and linking it to the credit matrix
3. Identify the financial problems / challenges faced by the potential client and the impact it is having on them
4. Should potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
1. Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that
it meets their need and solves their problems
2. Explain to the potential client the procedure taken to process their application
3. Apply the correct credit criteria when assessing the file
4. Drafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
1. Explain all the important figures, conditions and terminology in the LOA
2. Close the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the
business
Maintain customer contact and Follow-up
1. Update the client on every step of the process after the deal is concluded
2. Explain answers to questions from clients accurately and clearly
3. Keep in contact with the client even after LOA has been signed
4. On signing LOA, get referrals from client
Applications capture and file construction
1. Application completed and captured
2. Supporting documents acquired. File packaged for Branch Admin
Minimum Requirements:
• Own car/ transport essential
• Driver’s License
Minimum Qualification:
• Matric
Minimum Experience:
• Min. 2 years proven track record in sales (sales leagues / rankings; records & achievements)
• Must have operated in an environment that requires proactive prospecting (a hunter).
• Must have worked in a pressurised sales environment
• Exceptionally strong admin skill set
Preferred Experience:
• 3 years Sales experience, preferably in a home loans environment
Generic Competencies:
• Self starter
• Energetic
• Professional
• Self-reliant
• Passionate
Technical Competencies:
• Computer Skills
• Efficient
• Networking
• Relationship building
• People skills
• Financial calculations