System administrator (remote in south africa only)

Workfromhome,

R 300000 ZA Per annum

Reports to: Director, Dev Ops Job Description and Requirements At Netstock we value efficient support of our internal teams and supplementary servers / services. Our System Administrators are great at spotting problems and creating long-term value-added solutions. Why this mission and role is important to Netstock right now Netstock’s Dev Ops team, which focuses predominantly on Netstock application related tasks (“Core Ops”) and ISO27001 incurred remediations, currently supports all aspects of the Dev Ops and Sys Admin spheres. To assist Dev Ops in focusing more on Core Ops and ISO27001 remediations we would like to employ a System Administrator within the department. Sys Admin and Dev Ops will be centrally managed by the Dev Ops Director. Sys Admins form a subset of the Dev Ops department and would be responsible for supporting all of Netstock’s supplementary (non-core Application related) ICT requirements, of which Linux experience is a non-negotiable Responsibilities Monitor, diagnose and remediate. You will assist with monitoring, diagnosing and remediating all aspects of Netstock’s supplementary services. This includes infrastructure, platforms and services monitoring, capacity and performance monitoring as well as security and network monitoring. Report on and manage assets. Assist multiple departments with reporting requirements on various Netstock assets. Also assist the security department in managing some of the aforementioned assets. Report on the health of the environment, identify risks and areas for improvement. Provisioning, maintenance and patching. Provision additional servers and services in support of the Netstock’s supplementary requirements. You’ll be expected to provision new servers on a continual basis. Planned maintenance and patching will mostly take place during on-call weekends which are rotated among team members. Action operational requests via the Service Desk: Action L2 operational requests such as restoring backups, creation of test instances and customer migrations. Action L1 Internal IT requests such as onboarding / terminating employee hardware, access management to internal applications and more. Ensure Data Security: managing anti-virus, software patching, managing all threats and incidents as logged by employees and the Security team. Promote the service desk function to employees. Support and maintain the portfolio of IT services within service lifecycle management processes. Security and Audits. Perform Incident Response (IR), Disaster Recovery (DR), and Business Continuity Management (BCM) tests and document the results. Work with Dev Ops to implement improvements. Work with Information Security to ensure implementation of security, governance and compliance tools and controls. Participate in audits and assessments as required to ensure ISO 27001 requirements are met. Processes and SLA's. Document relevant policies, standards, processes and procedures relevant to the improvement of service delivery and performance, including SLA's. Manage processes around the provision and management of ICT services. Identify means to improve IT service quality within established boundaries. Work with service providers to improve processes in order to increase productivity and efficiency. Research, assess and recommend processes able to increase efficiency and effectiveness. Build and maintain sound relationships with relevant stakeholders. Core hours are 08:00 to 18:00, Monday to Friday, working remotely, however depending on business needs, these may shift to support additional AU or US hours. You will also be required to work on-call, on weekends / public holidays, based on the team roster. Skills and Qualifications Grade 12 or equivalent (essential)Related tertiary qualification (desired)Experience in a related field e.g. Dev Ops, Software Development, Sys Admin (essential)mac OS experience (essential)Windows Server experience (essential)Knowledge of agile methodologies Knowledge of cloud technologies Knowledge of Dev Ops standards and technologies Knowledge of networking Knowledge of securing infrastructure Knowledge of database administration Tech stack knowledge Salt Stack (can learn on the job). Experience with an orchestration tool required (Salt Stack, Ansible, Puppet, etc.)My SQL/ Percona (must know)Nginx (must know)Google Workspace (can learn on the job)Ability to manage internal and external projects from inception to completion Attention to detail, ability to think logically and demonstrate strong analytical and problem solving skills Extensive technical knowledge across various technologies Excellent oral and written communication skills Good understanding and familiarity with cloud infrastructure Experience with Database management: My SQLExperience with Logging and security hardening; system documentation and designs. Deep understanding of security and privacy by design principles Good understanding of Dev Ops principles, processes and tools Build staging and development environments when needed Ensure backups are regularly made and have automated backup recovery testing About Netstock In today's online world, ALL companies that buy and sell products are faced with huge challenges to compete and deal with the complexities that the global village has brought. In the past, inventory planning was something each company just invented and learnt how to do on their own. Bigger companies found really expensive and complicated systems and used consultants to make their supply chain their competitive advantage. That was really expensive and limited to only big corporations. Smaller businesses simply could not compete and were being left behind or failing. Netstock was created to bring this level of sophistication to the small to medium size business to allow them to compete in this arena without the hefty price tag. Netstock has developed and refined a series of pre-built connectors to over 40 different ERP systems and has a well defined on-boarding process that takes the pain away from hefty consulting bills for customers. That has allowed us to rapidly grow to over 2000 amazing customers around the world. We have teams now in the USA, South Africa, UK, Australia and Europe that engage with customers all from home offices. With a little over 140 employees worldwide supporting that volume of customers and growing the rate we are, it is clear we are onto an amazing concept here that customers are embracing. Come join us on this amazing journey and help improve the lives of customers around the world!Why join the Netstock Sys Admin team We're a high-performing team that relishes delivering in a 24/7 model We have an exciting challenge to scale our infrastructure architecture to support 10,000 customers in the next 3 years (by 2025)Our team is willing to learn from each other and share knowledge - we're looking for people to come in and make a difference in the team We want a team member who wants to get their hands dirty and improve the customer experience, and improve the company

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