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Hollywoodbets
Upington, Northern Cape
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global f
Job Source: HollywoodbetsSouth African National Blood Service
Upington, Northern Cape
Job category: Health, Fitness, Medical and Optometry Location: Upington Contract: Permanent Business Unit: Upington Mobile Remuneration: R 426,864.00 EE position: No Introduction South African National Blood Service has an opportunity for a Registered Professional Nurse in the blood collection department. The incumbent will be requ
Job Source: South African National Blood ServiceOld Mutual Mfc
Upington, Northern Cape
These jobs were popular with other job seekers The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them. The role calls for formal in-ho
Job Source: Old Mutual MfcStandard Bank Of South Africa Limited
Upington, Northern Cape
Business Segment: Personal & Private Banking Location: ZA, Northern Cape, Upington, Corner of Scott & Hill Street To manage a team of Level 1 Cash Consultants who take demand from walk-in customers for any cash related matters (e.g. teller, ATM) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manne
Job Source: Standard Bank Of South Africa LimitedStandard Bank Of South Africa Limited
Upington, Northern Cape
Business Segment: Personal & Private Banking Location: ZA, Northern Cape, Upington, Corner of Scott & Hill Street To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently
Job Source: Standard Bank Of South Africa LimitedAd Hoc Client
Upington, Northern Cape
These jobs were popular with other job seekers Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Profes
Job Source: Ad Hoc ClientAd Hoc Client
Upington, Northern Cape
These jobs were popular with other job seekers Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Professionals SA - PTA North Express Employment Profes
Job Source: Ad Hoc ClientThe Foschini Group - Tfg
Upington, Northern Cape
Job Description: We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye then this position is for you! (ads1) Job Responsibilities: Manage Assets &
Job Source: The Foschini Group - TfgUpington, Northern Cape
R 300000 ZA Per annum
Upington, South Africa | Posted on 02/07/2024 Our Customer Care Agents play a crucial role as the liaison between the business and its clients, fostering a strong emotional connection with the brand and customers, and ensuring customer-centricity. Responsibilities include addressing customer inquiries, resolving concerns, problem-solving, data analysis, preparing correspondence, and meeting customer needs to achieve high levels of customer satisfaction. Requirements • Analysing and reporting on monthly Net Promoter Score (NPS), reaching out to detractors, and generating reports. • Analysing and reporting on operational NPS, contacting detractors, and creating reports. • Managing all cancellation requests, ensuring adherence to proper processes and contacting customers. • Up selling existing customers to our Citi-Tech packages by analysing customer needs and proposing suitable packages. • Executing special projects and customer database clean-ups. • Handling all customer queries directed to the customer care department. • Addressing incoming customer complaints not associated with any other department. • Monitoring tickets at a high level and forwarding urgent matters to the relevant department head for immediate attention. • Pro-actively retaining customers who show signs of dissatisfaction. • Managing all customer upgrades and downgrades.
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Customer care agent jobs in Upington, Northern Cape
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