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Key Responsibilities:
As a Customer Planner, you will directly engage with clients to understand their needs and develop effective operational strategies to optimize service delivery. Your key responsibilities will include:
Client-Centric Focus : Build and maintain strong relationships with customers, understanding their needs and translating them
Key Responsibilities Lead, mentor, and manage the customer care team to drive performance and service excellence.
Develop and implement customer service policies and procedures for consistency and efficiency.
Analyze customer feedback and trends to identify areas for improvement.
Handle escalated customer issues , ensuring timely and profes
Head of Customer Support
About the Role:
We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role re
Stunning opportunity for a vibrant and energetic individual to act as a Customer Care Consultant for this Market Leader in the Office Interiors Space.
Only candidates who live in the CBD, Blouberg, Century City and surrounds will be considered for the role.
Requirements are as follows :
Excellent Time Management & Communication Skills.
Attention t
Are you passionate about enhancing customer experiences and driving engagement? We’re looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.
Key Responsibilities:
Develop and implement customer journey strategies to enhance satisfaction and loyalty.
Analyze customer interactions to identify pa
Job Description
Managing the Systems and Implementations team in achieving the stated objectives related to the implementation
Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures
Evaluate and confi
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Warehouse Admin / Stock Control
BASIC SALARY : R20 000.00 + Commission + Fuel and Cellphone Allowance
START DATE : A.S.A.P / Immediate
REQUIREMEN
Our client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive.
Minimum Qualification:
Grade 12 is essential
Customer facing certification or diploma
Leadership skills
Experience:
At least 2-years of experience in a customer interfacing role
Critical on the Job Skills Synopsis:
Superior customer engagement
Able to
Head of Customer Support
About the Role:
We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role re
The incumbent will lead and manage a team of customer support agents, providing guidance, coaching and support to ensure that they deliver exceptional customer service.
You will also be responsible for performance monitoring, process optimisation, providing customer insights, monitoring metrics, training and development, and budget management etc.
Key Responsibilities:
Claims Management:
Oversee the entire claims process, from initial lodgments to settlement, ensuring compliance with policy guidelines and USA industry regulations.
Assess and validate claims accurately, while identifying and preventing potential fraudulent claims with the support of their tools and training.
Sales & Retention
Customer Segment Lead-Medium & Small
Market-related Salary Package
Cape Town
About the Role
A leading renewable energy solutions provider is seeking a Customer Segment Lead to drive the development and expansion of energy supply agreements for medium ( Key Responsibilities
Market Research & Business Strategy – Analyze energy needs, procurement pr
Commercial Sales Lead
Market-related Package
Cape Town
About the Role
Are you passionate about renewable energy and driving innovative energy solutions? We are seeking a Customer Segment Lead to spearhead business development efforts for medium and small customers in the energy sector. This role is pivotal in delivering a consistent pipeline of ene
Employer Description The largest critical communications provider in South Africa Job Description IT Support Management
Oversees budgeting, reporting, planning, and auditing
Monitors an organizations servers, networks, and computer systems for irregularities and performance issues
Assesses system data and error logs, along with user r
Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer success journey!
Job requirements
We are seeking a highly motivated and experienced Customer Care Manager to lead our
customer care team and ensure exceptional customer service experiences for our clients. The
ideal candidate will have a passion for customer service, excellent communication skills, and
strong leadership abilities.
Responsibilities:
1. Lead and manage a team of cust
A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support.
Qualifications:
Matric
MBA
10 - 15 years' work experience within healthcare / medical insurance / medical technology industry
No less than 2 years' experience working as a Super
Our client is seeking an experienced Service Manager in Cape Town. This role will not have any warehousing responsibilities, but it will also involve a client-facing role.
Location: Cape Town
Requirements:
Route Planning experience
Fleet Management experience
Food safety Experience
Stock Management experience
Customer Service experience
Compute
Customer Experience Manager Southern Africa International OEM East Rand
Salary offer: TCOE: R 940 000 R 1 300 000, inclusive of basic salary, car allowance, company contribution to medical aid and provident fund.
Job Summary
Direct Reports 1 x Customer Service Manager, Products and Exports
1 x Customer Service Manager, Lubrication, Services & S
R40 000 – 70 000 negotiable depending on experience.
Employer Description Call centre in the Automotive industry based in Pretoria and Johannesburg South Job Description Our client is seeking a highly motivated and experienced Customer Care Manager to lead the
customer care team and ensure exceptional customer service experiences for their clients. The
ideal candidate will have a passion
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Australian English writer who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented writers with fluency in Australian English to help train generative artificial inte
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Australian English writer who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented writers with fluency in Australian English to help train generative artificial inte
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Australian English writer who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented writers with fluency in Australian English to help train generative artificial inte
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Australian English writer who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented writers with fluency in Australian English to help train generative artificial inte
Job Source: Outlier
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