Training officer
East London, Eastern Cape
R 300000 ZA Per annum
Job Purpose:
To assess the current skill set within the business and to identify area’s for improvement and further training. To take charge in development and implementation of learning interventions to improve productivity and elevate employee confidence levels. Training interventions should be aimed at improving employee’s skill levels within the business and the overall performance of individuals within the business. The training consultant will also be responsible for updating and evaluating training content and aligning such with the goals of the business
Reporting Structure: Training Consultant will report directly to the HR HOD / HR Manager
Minimum Requirements:
Matric / Grade 12
National Diploma in Human Resource Management or relevant Qualification (advantageous)
2+ years' experience in an HR / Training environment/role
Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to the company's stores nationally)
SDF / Training Certifications (advantageous)
Health and Safety Training Capabilities / Accreditation (advantageous)
Main Responsibilities:
Evaluate existing training and development programs within the business
Ensure training material is relevant and in line with the needs of the business andcurrent market trends
Revise, modify and update training materials within the business
Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business
Create course materials and teaching aids that support content delivery and skills assessments
Conduct training sessions across the business with relevant content to various levels of employee’s within the business
Conduct effective training in person and via electronic means
Co-ordinate training interventions within the business including logistics and planning
Provide day-to-day guidance and leadership to employee’s within the organisation
Deploy feedback tools to assess the effectiveness of the training curriculum and content
Track training outcomes and ensure alignment with business objectives
Identify individual and organizational obstacles to learning and facilitating training interventions
Respond to trainee questions and adjust course content to align with needs of learners / training audience
Develop evaluation and feedback channels
Ad Hoc duties assigned within an HR department environment
Brand Ambassador:
Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand across the territories in which we operate and to ensure interventions meet the business needs and fits the culture of the business
Drive word-of-mouth employer brand awareness
Reporting:
Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs
Report on training interventions that will benefit the business and/or are relevant withinthe retail industry
Determine metrics to track and monitor the effectiveness and efficiency of the trainingfunction within the business
Key Skills and Competencies:
Ability to work under pressure
Ability to use own initiative and make decisions
Creative and Forward Thinking
Excellent communication Skills on all levels
Team Player
Computer literate
Accuracy and good attention to detail
Willingness to learn
Excellent people skills and ability to interact with persons on all levels
Organized and Driven
Problem-solving ability
Market Research Skills
Ability to Present as an Ambassador of the Business
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