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Lettings coordinator - remote uk company
Workfromhome, Western Cape
R 300000 ZA Per annum
Our client a well-established estate agency in London, England, is looking for a Lettings Coordinator to join their remote Cape Town team.
The Lettings Coordinator plays a vital role in the smooth running of the Lettings team, carrying out key administration tasks which allows the Lettings Director to focus on business development and generating revenue. It is imperative that our Lettings Coordinator is working to ensure that the high standards for customer experience are maintained and that they are working as efficiently as possible. Although this role is remote, it is key for the Lettings Coordinator to integrate well with the Lettings team and the Cape Town-based roles motivating everyone throughout the week, celebrating successes and helping solve problems. Its a special role for bright, enthusiastic, organised people.
Responsibilities
Full administrative support for the Lettings Director Quality control of all administrative processes in the team Answering and directing telephone calls Prepare accurate correspondence for valuations and instructions, and offers and move ins when necessary Create property marketing materials Deal progression when necessary Coordinate with Property Management for any pre-move in works at managed properties Liaise with external partners and process invoices Maintain company database at all times Increase the number and scores on the office Google reviews page
Requirements
Excellent communication skills Unwavering attention to detail Focused on customer experience Ability to respond quickly to urgent requests Proven time management and prioritising skills; being able to balance many different demands and priorities at once Positive attitude Calm and unflappable approach Able to work with people at all levels and provide upwards feedback
Working Hours 8.30am to 6pm. 1 in 3 Saturdays 9.30am to 5pm