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Property manager

East London, Eastern Cape

R 300000 ZA Per annum

Overview:

To achieve the highest possible yield from the property portfolio by maintaining high occupancies, market related rentals and minimizing expenses

Minimum Requirement:

Grade 12/ Matric

Relevant degree or diploma advantageous

10 + years’ experience in the property environment

5 + years’ experience in a property management role

Computer literate

Leasing

Network of Retail and Commercial tenants, on a National and Regional scale

Prepared to travel throughout the Eastern Cape and sleep out

Responsibilities:

Maintain high occupancy levels for all properties

Provide excellent customer service at all times

Attract tenants by advertising vacancies, working with agents, and obtaining referrals

Provide new tenants with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, etc.

Conclude lease agreements with new tenants and ensure lease renewals are completed timeously

Keep all lease agreements up to date and manage all tenants in terms of their lease agreements

Meet with tenants on a regular basis and maintain good relationships and open lines of communication. Follow up timeously with all queries and concerns

Resolve tenants’ complaints’ timeously and enforce rules of occupancy

Ensure all properties are maintained to acceptable standards by contracting for maintenance services (where applicable) and landscaping services, planning renovations, and supervising all repairs and work done

Secure properties by contracting with security services, installing, and maintaining security devices, establishing, and enforcing precautionary policies and procedures and responding to emergencies

Oversee new developments ensuring contractors and professional teams perform in terms of their scope of work, report on any concerns and be involved in remedial action

Coordinate internal resources and third parties/vendors for the flawless execution ofprojects

Ensure that all projects are delivered on-time, within scope and within budget

Ensure resource availability and allocation

Develop a detailed project plan to monitor and track progress

Measure project performance using appropriate tools and techniques

Report and escalate to executives as needed

Perform risk management to minimize project risks

Review monthly management accounts and report on variances to budget

Propose rental rates by surveying local market and calculating overhead costs and profit goals

Ensure full and proper screening of an applicant’s credit, criminal and rental history, and ability to pay

Accomplish all financial objectives by collecting security deposits and rentals timeously, authorizing payments, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions, and keeping expenses to a minimal and within budget

Prepare reports by collecting, analyzing, and summarizing data and trends, plus reporting on occupancy levels, etc. and submit monthly reports in the format required

Keep abreast with the property industry by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Observe and monitor staffs’ performance to ensure that company rules and procedures are being followed and that they display excellent customer service skills

Identify training needs and implement relevant training initiatives to address those needs to ensure continuous improvement of staff

Interview and hire applicants when vacancies arise

Ensure adherence to company’s disciplinary code and procedures and facilitate disciplinary hearings, issue warnings and counsel where applicable

Carry out any other ad hoc duties as and when required by management

Key Skills and Competencies:

Excellent communication and negotiating skills

Excellent customer service and closing skills

Accuracy, planning skills and excellent time management

Ability to work under pressure, Self-reliant and Accountable for all work performed

Cultural Sensitivity

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Property manager jobs in East London, Eastern Cape

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