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M2 Professional Recruitment Services Ltd
, Noordwes
Location: North West Job Description A rare opportunity has arisen to join one of the fastest growing providers of Financial Services to businesses in the UK in a senior operational capacity. Based from their regional head office in Manchester, you will be responsible for the day to day management of a small team of Client Managers and their assist
Job Source: M2 Professional Recruitment Services LtdHarrison Scott Associates
, Noordwes
A leading printer is seeking a talented individual to lead the operational management of its fast-growing printing facility. The ideal candidate will have gained their experience in a fast-moving printing environment and will have an excellent track record in the successful delivery client campaigns. You will have a commercial outlook and will be o
Job Source: Harrison Scott AssociatesKMCK Talent Sourcing
CapeTown
OPERATIONS MANAGER Bellville Individuals who have initiative and drive and can work under the pressure of handling several major engineering projects simultaneously. (Mechatronic / or Mechanical / or electrical) QUALIFICATIONS AND EXPERIENCE: Bachelor's degree (in Mechatronic, Mechanical or Electrical Eng) with 5-8 years experience in a similar
Job Source: KMCK Talent SourcingAscent People Ltd
, Noordwes
Project Manager – Tech client Location: North West Industry: IT Salary: £60000 - £70000 per annum + Pension, Health, Gym Posted: 10/04/2024 Description Project Manager, Project Leader, MSP, Software House, Software Vendor, Prince II, Agile PM Practitioner, PMP, Client facing, Governance, Policies & Procedures, Agile/Waterfall, Software Delivery/Imp
Job Source: Ascent People LtdDataFin
Workfromhome, Western Cape
ENVIRONMENT: OUR client, a leading Fin Tech company, urgently seeks a highly organised individual with a strong aptitude for administration and client service to fill a remote role of a Client Operations Coordinator. You will manage and streamline administrative processes, ensuring efficient workflow, reporting and accurate documentation. Addition
Job Source: DataFinFarm Manager SA
TANZANIA
MINIMUM REQUIREMENTS Bachelor's degree in Agriculture, Horticulture, Agronomy, or related field; advanced degree preferred. Minimum of 5 years of experience in agricultural management, with a proven track record of success. Strong knowledge of crop cultivation techniques, including planting, pruning, and pest management. Familiarity with farm equi
Job Source: Farm Manager SANetwork International
Mozambique
Role's Purpose: We are dedicated to delivering high-quality products/services and fostering sustainable growth within the region. Our commitment to excellence and innovation has positioned us as a market leader, and we are seeking a dynamic and experienced General Manager - Operations to drive our operational activities forward. Experience & Quali
Job Source: Network International3R Consulting Ltd
, Noordwes
Job Description We are recruiting for an experienced Client Manager for our client who is offering a highly rewarding career within a unique and successful, Chartered Wealth Management Practice. You will have previous experience of working in a client management role for a professional organisation. As Client Manager you will be responsible for cli
Job Source: 3R Consulting Ltd, Noordwes
R 300000 ZA Per annum
Vacancy details Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship Job Profile Client Services - Client Relationship Title Client Operations Manager Contract Type Permanent Job Purpose JOB PURPOSEThis role is an exciting opportunity to join the BPP Commercial team as Client Operations Manager across all Accounts (primarily Accountancy and Financial Services qualifications) for our managed clients. This is a pivotal role within the department where you will manage and run an operational delivery team who are the key points of contact with our clients and students. You will be responsible for ensuring that the operational delivery of accounts runs successfully, working closely with key internal departments to do this and ensure that all contractual and non-contractual SLAs and KPIs are met. You will also work closely with the Client Relationship team to develop a trusted relationship with our clients, supporting the successful running, growth and retention of BPP’s most important clients. What you’ll be doing As a Client Operations Manager, ensuring services align with contracts and agreed Service Level Agreements (SLAs) within designated accounts is integral to your role. This includes collaborating with Relationship Managers and clients' training managers to plan and identify student volumes and course requirements, conducting regular service and operations reviews, addressing client and student queries promptly, coordinating reporting and feedback and continuously improving service quality. You'll also be responsible for building strong client relationships, managing governance, and ensuring SLAs/KPIs are met. You will be managing a Client Service Team, which involves supervising Assistant Client Operations Managers and Client Services Executives, conducting performance conversations, ensuring efficient administration, computer-based examinations, course bookings, reporting and apprenticeship operations. Regarding Account Management, responsibilities include liaising with internal departments to ensure smooth program logistics, serving as the main point of contact for the internal Client Service Team, and working alongside Assistant Client Operations Managers for efficient booking. Job Background What we’re looking for Ability to manage complex service activity in a client/customer facing role Management/supervisory level experience Experience of managing KPIs and SLAs in a commercial environment High level of organisational skills, including ability to manage complex activities to tight deadlines Excellent communication skills: verbal and written Excellent planning skills: able to create high level & detailed plans Excellent negotiating skills Experience of managing client and internal stakeholder relationships Ability to analyse data and communicate key information Proven track record of managing change, both personally and supporting others Proactive and professional attitude to work Good working knowledge of Microsoft Office Desirable Skills Experience within the education/training sector Key Responsibilities: Please see job description for the full job responsibilities Department Client Services - Client Relationship Vacancy location Location UK, North West, Manchester St James's Candidate Criteria What we're looking for• Ability to manage complex service activity in a client/customer facing role• Management/supervisory level experience• Experience of managing KPIs and SLAs in a commercial environment• High level of organisational skills, including ability to manage complex activities to tight deadlines• Excellent communication skills: verbal and written• Excellent planning skills: able to create high level & detailed plans• Excellent negotiating skills• Experience of managing client and internal stakeholder relationships• Ability to analyse data and communicate key information• Proven track record of managing change, both personally and supporting others• Proactive and professional attitude to work• Good working knowledge of Microsoft Office Desirable Skills• Experience within the education/training sector would be preferred but not essential
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Email Alert for Client operations manager jobs in , Noordwes
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