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INFUSE
Workfromhome, Western Cape
We are looking for an IT Support Specialist to join our IT Support Department. As part of the Service Desk Team, you will be responsible for providing remote level 1 technical support to the company`s users, managing and resolving incidents and service requests. The main goal is to ensure that users get timely and effective assistance with their IT
Job Source: INFUSEEmapply
Workfromhome,
Help Desk Tech Support Lead | EMAPPLY | South Africa EMAPPLY is currently recruiting for a Help Desk Tech Support Lead tojoin a dynamic and growing team. As the Help Desk Tech Support Lead, youwill be responsible for providing technical support and guidance toclients, managing help desk tickets, and troubleshooting hardware andsoftware issues. This
Job Source: EmapplyVortala
Workfromhome, Oos-kaap
These jobs were popular with other job seekers Vortala Client Support Specialist - Remote - Work From Home Remote Permanent Full Time Published: 1 day ago Easy apply Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to
Job Source: VortalaDatafin
Workfromhome, Gauteng
Client Operations Coordinator (Excel, Share Point, Zoho) (Remote) Finance/Admin Cape Town - Western Cape ~ Johannesburg - Gauteng ~ Durban - Kwa Zulu Natal ~ Remote ENVIRONMENT: OUR client, a leading Fin Tech company, urgently seeks a highly organised individual with a strong aptitude for administration and client service to fill a remote role of
Job Source: DatafinDatafin
Workfromhome, Western Cape
Intermediate Software Developer (Delphi) – (Remote)IT – Software Development Somerset West – Western Cape ENVIRONMENT: Our client is a prominent provider of IT, analytic, and software support services tailored exclusively for the fresh produce industry. They are currently in search of a highly skilled Software Developer to join their team of ex
Job Source: DatafinCosmix Retail PTY Ltd
Durban, New Germany
• Company first line desktop support • Configuration of new equipment and workstation setups • Hardware and Software repairs and maintenance • MS Office Management • Network Diagnostics, Cabling, Wi-Fi, Switches, VLAN, Fibre, LTE • Telephonic remote support as well as onsite • Manage IT support documentation and records • Report daily, weekly, and
Job Source: Cosmix Retail PTY LtdDatafin
Workfromhome, Western Cape
Intermediate Software Developer (Delphi) - (Remote) IT - Software Development Cape Town - Western Cape ENVIRONMENT: Our client is a prominent provider of IT, analytic, and software support services tailored exclusively for the fresh produce industry. They are currently in search of a highly skilled Software Developer to join their team of experts
Job Source: DatafinDatafin
Workfromhome, Western Cape
Intermediate Software Developer (Delphi) - (Remote) IT - Software Development Somerset West - Western Cape ENVIRONMENT: Our client is a prominent provider of IT, analytic, and software support services tailored exclusively for the fresh produce industry. They are currently in search of a highly skilled Software Developer to join their team of exp
Job Source: DatafinWorkfromhome, Gauteng
R 400000 ZA Per annum
We are looking for an IT Support Specialist to join our IT Support Department. As part of the Service Desk Team, you will be responsible for providing remote level 1 technical support to the company`s users, managing and resolving incidents and service requests. The main goal is to ensure that users get timely and effective assistance with their IT issues, as well as to maintain user satisfaction. Work schedule: Monday-Friday, Working hours: in shifts 0:30 AM - 9:30 AM EST, or 09:00 AM - 6:00 PM EST, incl. 1h break
Areas of Responsibility include (but not limited to):
Responding to users’ requests and providing technical support;
Being the single point of contact for any queries to the IT support department;
Tickets logging and tracking/dispatching/escalating/following up
Providing L1 technical support to users;
Users consulting;
Providing training on using IT systems and services;
Maintaining a high level of user satisfaction;
Collaborating with other teams and departments;
Contributing to knowledge base and documentation;
Reporting;
Managing IT assets and tracking them in CMDB;
Other duties as assigned;
Qualifications:
Solid remote user support experience or experience in similar positions;
Understanding of the ITIL framework;
Experience with administration of Windows 10/11 and mac OS;
Experience with:-Microsoft (Office) 365 services;-Entra (Azure) Active Directory;-ITSM and CMDB systems;-Google Admin console;-Various Google, Apple and Microsoft apps
Understanding of networking basics;
Familiarity with MDM solutions like Intune will be a plus.
Successful candidates should have the following personal competencies:
Strong collaboration and communication skills;
Advanced/fluent written and spoken English;
Analytical skills;
Strong attention to detail;
Focusing on user demands;
Ability to demonstrate a positive approach, flexibility, and self-initiative;
Multitasking;
Managing deadlines effectively;
Experience working in multinational teams will be a plus.
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Email Alert for It support specialist (remote, contract) jobs in Workfromhome, Gauteng
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