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Viadex
Workfromhome, Western Cape
These jobs were popular with other job seekers The 3 rd line Systems Engineer will form part of a dynamic team of 1 st , 2 nd and 3 rd line engineers based in Cape Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to the Service Desk Manager, this role requires a proactive, collaborative team memb
Job Source: ViadexAscent People Ltd
, Noordwes
Incident Manager – Software vendor Location: North West Industry: IT Salary: £40000 - £50000 per annum + Pension, Medical, Gym Posted: 13/02/2024 Description Incident Manager, IT Ticketing System, ITIL, Service Desk Management, Product Support, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington – 50 K* Are you an In
Job Source: Ascent People LtdAscent People Ltd
, Noordwes
Senior Service Desk Consultant – 50 K Location: North West Industry: IT Salary: £40000 - £50000 per annum + Pension, Medical, Gym Posted: 19/02/2024 Description Senior Service Desk Consultant, Senior Support Desk Analyst, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington
Job Source: Ascent People LtdAscent People Ltd
, Noordwes
IT Service Desk Engineer Location: North West Industry: IT Salary: £30000 - £35000 per annum + Bonus + Benefits Posted: 28/02/2024 Description IT Service Desk Engineer – Liverpool, Office based, Please only apply if you can commute to the office 5 days a week My client is a global company that has been established for many years. They have an excel
Job Source: Ascent People LtdEmapply
Workfromhome,
Help Desk Tech Support Lead | EMAPPLY | South Africa EMAPPLY is currently recruiting for a Help Desk Tech Support Lead tojoin a dynamic and growing team. As the Help Desk Tech Support Lead, youwill be responsible for providing technical support and guidance toclients, managing help desk tickets, and troubleshooting hardware andsoftware issues. This
Job Source: EmapplyRed Ember Recruitment
CapeTown
As the Applications Manager, you will have overall accountability for the delivery of IT services, technical advancements, and security. You will focus on providing and maintaining a robust long-term information system architecture for our shared services applications. While you wont have direct reports, you will collaborate closely with third-part
Job Source: Red Ember RecruitmentNETSTOCK
Workfromhome,
Reports to: Director, Dev Ops Job Description and Requirements At Netstock we value efficient support of our internal teams and supplementary servers / services. Our System Administrators are great at spotting problems and creating long-term value-added solutions. Why this mission and role is important to Netstock right now Netstock’s Dev Ops team,
Job Source: NETSTOCKDataFin
Workfromhome, Western Cape
ENVIRONMENT: OUR client, a leading Fin Tech company, urgently seeks a highly organised individual with a strong aptitude for administration and client service to fill a remote role of a Client Operations Coordinator. You will manage and streamline administrative processes, ensuring efficient workflow, reporting and accurate documentation. Addition
Job Source: DataFin, Noordwes
R 400000 ZA Per annum
IT Service Desk Manager – Incident Management Location: North West Industry: IT Salary: £40000 - £50000 per annum + Pension, Medical, Gym Posted: 09/02/2024 Description IT Service Desk Manager, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington – 50 K (hands-on, not man-management)* Are you an IT Service Desk Manager who can kick-start a service desk function for a software vendor?* Are you ITIL trained?* Do you have experience in Incident management?Global tech client is looking for a Hands-on Service Desk Manager to be the sole Service Desk specialist in this area of the business. Working closely with the Service Manager, you will play a crucial role in providing exceptional technical support and will be responsible for making sure that services are being seamlessly delivered to external customers. The ideal candidate will still be hands-on & technical from a product support perspective but also be involved in the day-to-day operations of the service desk. This is an opportunity to grow the service function within the overall business. A specific training plan is provided for all company products supported on the desk. Contact me on 0-7-7-9-1-6-1-5-7-0-3 for job spec and client details. Responsibilities* Resolving customer issues, incidents, and problems where feasible, through product knowledge and technical investigation.* Develop trusted relationships with clients and stakeholders responsible for services.* Ensure adherence to service management principles – ITIL led; Configuration management, problem management, change management, IT helpdesk function, release, and version control. Skills & Experience* 5+ years’ service desk/Incident management experience* Working within a product support role alongside IT technicians and engineers* Experience in utilising the ITIL framework in the delivery of IT services.* Experience in overall infrastructure, desktop support, Microsoft & Office 365 suite (Outlook, Exchange, etc.).* Previous experience of software delivery and/or delivering project services to multi-client environments. This role has a fantastic career path. There are plans for this role to grow and build a team. Salary on offer is up to 50 K + Bens. Free parking onsite. This is an office-based role. No homeworking. Some flex around start and finish. Office based in the Warrington area, commutable from Wigan, Manchester, and Liverpool. Ascent People is acting as an employment agency for this role and applicants from all ages and backgrounds will be considered. Jo Bevington Recruiter: Jo Bevington Phone: 0161 913 2621 Email: [email protected] My Social
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Email Alert for It service desk manager – incident management jobs in , Noordwes
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