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Card Factory
, Noordwes
Location: Lancaster Contracted Hours Available: 14 Please note this role is a fixed term contract. About Us: We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, o
Job Source: Card FactoryAscent People Ltd
, Noordwes
Are you a seasoned Infrastructure Engineer with some recent man-management or team-leading experience with hands-on experience with Azure? Do you thrive in dynamic environments and possess a knack for leading small teams to success? If so, our client wants you to join their team in Manchester City Centre, offering hybrid working options.**Role: Inf
Job Source: Ascent People LtdHeadhunters
Portelizabeth
Requirements: Tertiary qualification preferable (Sales, HR, Project Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities and expectations but not limited to: Logging IT issues and assisting with trouble shooting. Reporting on absenteeism, productivity, sales
Job Source: HeadhuntersPSI - Super Products
Durban and surrounds
We are looking for various outbound sales team leaders to join our company. Applicants are required to have at least 2 years experience in direct marketing. This job can be incredibly rewarding however there will be a lot of travel involved in the position, we work most weekends and we are constantly in the public eye so we are looking for dedicate
Job Source: PSI - Super ProductsINFUSE
Workfromhome, Western Cape
We are looking for an IT Support Specialist to join our IT Support Department. As part of the Service Desk Team, you will be responsible for providing remote level 1 technical support to the company`s users, managing and resolving incidents and service requests. The main goal is to ensure that users get timely and effective assistance with their IT
Job Source: INFUSEINFUSE
Workfromhome, Gauteng
We are looking for an IT Support Specialist to join our IT Support Department. As part of the Service Desk Team, you will be responsible for providing remote level 1 technical support to the company`s users, managing and resolving incidents and service requests. The main goal is to ensure that users get timely and effective assistance with their IT
Job Source: INFUSEINFUSE
Workfromhome, KwaZulu-Natal
We are looking for an IT Support Specialist to join our IT Support Department. As part of the Service Desk Team, you will be responsible for providing remote level 1 technical support to the company`s users, managing and resolving incidents and service requests. The main goal is to ensure that users get timely and effective assistance with their IT
Job Source: INFUSERPO Recruitment - Executive Search & RPO Recruiting Agency.
Elsiesriver, Western Cape
RPO Recruitment is currently seeking a skilled and motivated Team Leader (Production) to join a reputable food manufacturing company in a leadership position. As a leading recruitment agency in the industry, we are committed to finding the best talent for our clients. In this role, you will be responsible for leading a team of production workers to
Job Source: RPO Recruitment - Executive Search & RPO Recruiting Agency.Workfromhome,
R 300000 ZA Per annum
It’s a really exciting time to be at Space Ape Games. We’ve created a fast-paced environment that promotes genuine autonomy and we have projects at all stages of the development cycle. We launched our hit music game, Beatstar, in 2021 and we’re following its success with Countrystar less than two years later. We also officially launched our first puzzle game in July, Chrome Valley Customs, and we’re preparing to scale this game to global success. On top of all this, we’re running several mature live games and working on some exciting new projects behind the scenes!In all of this, our players are at the heart of what we do, and giving them outstanding support is a big part of it. That is why we are looking for a skilled Player Support Team Leader to manage our dedicated support team. Do you have a strong background in customer support, know instinctively what good communication looks like, and have lead teams before in a supervisor or similar leadership role? Are you looking to step up your game and becoming responsible for a number of diverse games, in an environment that allows you a ton of freedom to shape things the way you think is best? Then you might be in the right spot!This role requires a blend of operational experience, strategic insight, and leadership skills matching the style of our company which is collaborative, unbureaucratic and down to earth. You will report to our Player Support Manager and will work closely with them and our development teams to not only get the work done but challenge the way we do things in order to improve. We seek someone who thrives on change and wants to see an impact from their work. This is a remote position. Our main office is located in the United Kingdom and we are looking for someone who can work most of our core business hours, which creates certain limitations around timezones. Responsibilities Oversee the day-to-day operations of the player support team Actively influence and shape the way we do support for millions of mobile players, from tech innovation all the way to communication styles Lead, coach and grow the individuals in your team Monitor team performance and report on key metrics Be an integral part of the recruitment process for new team members Become an expert in our games and their support policies Resolve high stakes escalations with efficiency and a player-centric approach Requirements Proven work experience as a team leader or supervisor in a customer support or service environment Experience in coaching and mentoring team members, enhancing their skills and performance In-depth knowledge of performance metrics and the ability to analyse and interpret data to drive team improvement Ability to think strategically in terms of culture and behaviour, business processes and technology and tools Familiarity with Google Suite and Zendesk or similar customer support software Excellent communication and leadership skills, capable of motivating and leading a diverse remote team Strong organisational and time-management skills, with the ability to prioritise tasks effectively Demonstrated decision-making skills, with the ability to resolve issues swiftly and effectively Native or near native English language skills Positive, solution-driven attitude Nice to Have Gaming industry background Benefits Be a part of one of several small empowered teams who inspire and challenge one another in the pursuit of our mission Autonomy to make your own impact with the support to help it happen An award winning studio that has been crowned one of the best places to work, for the last 6 years in a row!Help run and create games which bring joy to millions of players all over the world5* Glassdoor rating - Check out our reviews Entered a long-term strategic partnership with Supercell in 2017
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